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How to change the operator while keeping the number. Changing the operator with the preservation of the number - how to proceed

Each provider provides for the possibility of switching to another mobile service provider without changing the subscriber number. Here you should not deceive yourself and believe in the altruism of telecommunications companies, which until recently kept their subscribers in "mobile slavery" and forced them to use unprofitable tariff plans in order to keep the number. Thanks to the intervention of the state, the change of operator with the preservation of the number was enshrined in legislative acts and over time has become a widespread practice.

In the article:

Internet assistant Tariff-online.ru will tell you how to switch to another operator while keeping the number, spending a minimum of effort and time for this. Within the framework of this article, we will touch on the description of the transition process to Megafon, MTS, Beeline and Tele2. Let's not disregard the frequent difficulties that may arise when porting a number to another operator.

Switching to Megafon while keeping the number

Megafon has the most extensive coverage area in Russia, actively implements advanced telecommunications technologies and offers affordable communications. The provider's subscriber base exceeds 90 million people and is constantly growing. If you decide to join their number, you have the opportunity for 100 rubles. use the services of remote transition and at the same time keep your current subscriber number.

• Before changing the operator to Megafon, you need to make sure that there is no debt on the number. Also, number porting is possible only in the region in which the SIM card is registered.

To remotely change another operator to Megafon with number porting, you must:

• Visit the provider's page "Go to Megafon with your own number (MNP)" and fill out the online application form "Simple switch to Megafon". This step allows you to get rid of a tedious visit to the operator's office and conveniently arrange free delivery of a new SIM card and a package of documents. All data must be entered without errors, since it is they that will be used to print out the transfer application, which you will have to sign at the time of delivery new card by courier.
• Meet the courier at the time appointed by the provider, provide a passport to identify ownership of the number specified in the online application, pay the cost of the service (100 rubles), sign the application and the contract for changing the operator while maintaining the number. If necessary, the courier will help you choose a favorable rate.
• Specify the required transition period, which can be from 8 to 180 days. At the moment the number is transferred, the corresponding SMS will be sent to the subscriber's phone.

It is not possible to remotely switch to a Megafon operator while saving the number in all settlements countries. In such a situation, it is necessary to leave an application for a change of operator at the nearest office or communication salon of the provider.

Porting a number from another operator to MTS

The MTS operator boasts high-quality communications, a developed roaming network and affordable tariff plans, including unlimited mobile Internet. At the moment, the company has not yet implemented the possibility of remote operator change. To transfer your number under the management of MTS, you will need to personally visit the provider's office and pay 100 rubles. for making the transition. To do this, you must perform the following steps:

• Inform the office specialist about the intention to switch to the MTS tariff while maintaining the subscriber number and ask for help in drawing up an application for switching to service with a new provider. An MTS employee will without fail ask you to present a passport in order to confirm the fact of possession of a SIM card. If there is an urgent need to complete this procedure for a third party, the contractor must have a notarized power of attorney from the owner of the number, otherwise MTS will refuse to accept the number of another provider under its control.
• If all the formalities are met, the subscriber receives a SIM card with a temporary valid MTS number and the tariff plan chosen by him. When the transition procedure is completed, instead of a temporary SIM card, it will receive the old subscriber number.
• Pay a fee for switching to MTS with keeping the number (100 rubles) and wait a few days for the results of checking the data provided to the operator. Throughout the entire time of the check, the applicant systematically receives SMS with information about the progress of the procedure, including messages about problematic and ambiguous points that have arisen. Here, the subscriber may need clarification or the performance of certain actions by him, for example, repayment of a debt to the old operator. Free consultations of an MTS specialist are available by calling 8 800 250 8 250.
• A day before the transition, an SMS will be sent to the applicant's phone with the exact date and time when the MTS SIM card will be assigned the number of another operator instead of a temporary number.

Switching to Beeline while maintaining the subscriber number

Beeline is always happy to offer its users competent technical support, profitable promotions and tariff plans. In terms of ease of transition without changing the number, Beeline occupies an intermediate position between Megafon and MTS. The subscriber can leave an online application on the provider's website to transfer the number under Beeline management, but will still be forced to visit the nearest office of the company to complete the transition procedure, the cost of which will be 100 rubles.

In order to change the operator to Beeline with number portability, you will need the following steps:

• Go to the office or Beeline communication salon and express your wish to become a subscriber of the company on the terms of transferring the old number. Confirm the fact of registering a SIM card in your name by providing a passport and follow the instructions of an office employee regarding filling out an application for transfer.
• Choose the best tariff, pay 100r. for the service and get a new Beeline SIM card. In accordance with the current legislation, the maximum period for performing the procedure for changing the operator while maintaining the number should not exceed 8 days. This strict requirement is valid only for the operator. The subscriber may not adhere to it and express in writing a wish for a longer transition period.
• After completing all the formalities, the applicant has to wait for the completion of the verification procedure, the status of which is constantly informed by SMS messages from the operator. The day before the transfer of the number, the applicant will receive an SMS with a request to install a SIM card in a mobile device.

We remind you once again that you can change the operator only in the region where the SIM card is registered.

Switching to Tele2 while keeping the number

Tele2 provider offers users low price tariff plans, high-quality communication and an ever-increasing coverage area. It is not surprising that, having such important advantages, the company is seamlessly expanding its customer base, including through subscribers of other operators.

To switch from another provider to Tele2 while maintaining the number, the following organizational measures are implemented:

• Make a visit to the Tele2 office, present a passport to confirm the rights to the SIM card of another operator and express a wish to transfer the number under the control of Tele2.
• With the help of an office employee, draw up an application to change the provider while maintaining the current number.
• Sign an agreement, pay the cost of the transition service (100 rubles) and receive a Tele2 SIM card, which will be assigned the old subscriber number.
• The time for checking the data provided by the applicant and the number porting procedure itself cannot exceed 8 days from the date of application. At the same time, the subscriber has the opportunity to postpone the date of receipt of the Tele2 number of another operator under his control.
• The day before the transfer, the applicant will receive an SMS message indicating the exact time of porting the number and detailed instructions further action.

In order to level out the risks of problems when changing the operator in advance, you need to take care of paying off all debts to the current provider.

Change of operator to Yota with the preservation of the number

Cellular network operator Yota (Yota) provides its customers with roaming-free space throughout Russia, affordable mobile communications and unlimited high-speed Internet. More and more subscribers of other providers are showing a desire to make the transition to Yota with the transfer of their old number.

To switch to Iota while keeping the number, you must perform the following steps:

• Visit the provider's office or salon. To confirm the legal right to own a SIM card, you will need to provide a passport. The best option can be considered the existence of an agreement with the operator used.
• With the help of an Iota employee, draw up an application for connection, pay for the transition services (100 rubles) and get a new SIM card.
• Within 4 days after submitting the application, find out all the points with a possible debt to the old provider. If it is, be sure to pay it off.
• The transition period regulated by law does not exceed 8 days. The day before the deadline, the applicant will receive an SMS with exact time number porting. It is from this moment that the user becomes a full-fledged Iota client with the preservation of the old subscriber phone number.
• Choose the desired tariff plan and services by using the functionality or the Iota mobile application.

Draw your attention to! Iota is a subsidiary brand of Megafon and in the same way provides the ability to remotely change the operator using the official mobile app Yota. A new SIM card can be obtained at the provider's office or by free delivery to the specified address.

Hidden difficulties of changing the operator while maintaining the number

Unfortunately, changing operators with number porting does not always go smoothly. The first inconvenience and problems often come from the current provider, which should not influence the choice of the subscriber, but, nevertheless, importunately suggests "think everything over and not go anywhere." Therefore, no one and nowhere should tell about their intentions to switch to another operator. Even if it was necessary to amend the contract or obtain updated financial information, it is necessary to cite more prosaic and everyday reasons.

The transitional period after submitting an application to a new operator can be up to 8 days or even longer if the applicant so wishes. It is important to understand that during this time a comprehensive check of the subscriber is carried out. If during the transition period even a short-term small debt arises on the balance sheet, an automatic refusal to port the number may follow. And you have to start all over again, right up to writing the application.

After receiving an SMS message about the exact time of the transition, there are often serious problems with connection. The situation can be described as follows: the old SIM card can no longer work normally, but the new one cannot yet.

• Don't panic and try to contact a new provider if the new SIM doesn't work after the scheduled transition time, you just need to be patient. After a few hours, the connection will appear and the number will start working normally.

Well, the last unpleasant moment is connected with the inconvenience of replenishing the balance on the transferred number in the first days or weeks after the transition. Very often, in order to complete this financial transaction, you will need to pay a visit to the operator's communication salon.

Finally

As you can see, changing the operator while maintaining the number is a fairly standard, inexpensive and easy procedure. A well-established mechanism for changing the operator allows you to settle all issues in 15-20 minutes of being in the office of a new provider. But the applicant, in turn, should not complicate the procedure by first paying off all debts and choosing the office of a new operator in his home region to apply.

You have a direct way to the office of the one you are interested in cellular communication(Note: you need a passport).

There you will be given to fill out an application form for the transition from one operator to another with the preservation of the number. Here, in fact, is all.

In a week, a little more you will be transferred under the wing of the desired operator.

And by the way, regarding the confusion with the tariffs, in the same place, in the office, you will be offered your own tariff plans to choose from, read carefully and choose the appropriate one.

The transfer service is quite inexpensive, no more than a hundred rubles.

How to change the operator while keeping the number, many people ask this question.

It's simple, you need to have a positive balance on the account, but not have a lot of funds. As far as I know, they do not transfer money, or they will come up with some kind of commission.

Come to the office of the new operator and write an application. Within eight days you will be informed about the transfer of SMS and you will go to get a new SIM card.

All this costs 100 rubles as promised.

In order to change the operator without changing the phone number, you must apply in writing to the operator to which you are going to reissue the SIM card. That is, if you are switching, for example, from Megafon to MTS, you need to contact MTS.

It is important that you do not have any debt on your SIM card!

• How to change the operator and keep the old phone number?

  We were promised this opportunity at the end of 2012. However, the law has not yet been adopted and mobile operators are not ready to provide such a service.

  Some experts say that subscribers will not be able to switch to another mobile operator with the preservation of the number until 2015, since it is necessary to prepare legislative framework and infrastructure of cellular operators.

  Other experts are more optimistic and confident that Russians will be able to use the possibility of changing their mobile operator while keeping their number in 2013.

Not yet, but from December 1, 2013, every user will have such an opportunity mobile phone. Come to the communication salon of the operator you need and write a statement. The main thing is that the balance should be positive.

For that to switch to another mobile operator while keeping your subscriber phone number, you need to apply to the operator to which you decided to connect and to write an application. You must have with you document proving your identity. Eat required condition, which at the time of transition should no debt to the operator from which you are leaving.

The procedure for switching to another telecom operator may be paid, but not more than the amount prescribed in the relevant law.

Read more about transfer costs here.

By the way, MTS launched new service, which is called Antispam.

In order to change mobile operator, without changing the phone number, you must write an application at the office of the telecom operator to which you want to switch.

Within 8 days from the date of submission of the contract, the number must be transferred from the current operator to the new one, after which it is activated for service.

The law that allows you to change the operator mobile communications, leaving the number itself the same, came into force on December 1, 2013. To do this, you need to apply with a passport to the office of the operator to which you want to go, and write an application. At the same time, you should not have any debt to the current operator. Number porting time will be no more than 8 days for individuals and 29 days for legal entities. The service costs 100 rubles.

How many people stay with their operator to keep the number. Afraid of losing contact with loved ones and all the numbers, we miss out on the benefits. However, the practice of porting a number between operators has already firmly entered the practice of cellular communications. If you are thinking about switching to Megafon while keeping the number just now, then given material will be very helpful. In it, we will tell you how to switch to Megafon with your number, what requirements you need to meet, what problems may arise and how to solve them.

Is it really possible to switch from any operator to Megafon and keep your number?

Yes, this is a fairly common practice that has been recognized by the public for quite some time. You can switch absolutely from any operator and at the same time leave in use the number that you had before. The transition will take place for free. You will have to pay only for the purchase of a SIM card, as is usually the case when receiving a new copy.

Requirements when switching to Megafon with your own number

But for this operation to be successful, your account with another operator must fit the following requirements:

1. There are no debts on the room. It should be borne in mind that all kinds of bonuses, discounts and points accrued by another operator to pay for services are not quoted during the transition and will not be transferred. All consumed services must be paid for in cash;
2. The number must be valid: if your number is blocked, then it will not be possible to transfer it;
3. Number porting is carried out in the same region where it was issued: You cannot transfer a number issued in one region to use in another region.
4. The SIM card ownership agreement must be drawn up in your name and passport: if your passport details have changed, then they will need to be changed with the current operator and only after that apply for the transition to Megafon;
5. The number is federal, not city: landline phone numbers are not transferable;
6. The number has not previously been transferred to another operator or more than 60 days have passed since the transfer.

Facilities available on the balance sheet of the previous operator, are not transferable.

How to switch to Megafon while keeping the number?

To change the operator while maintaining the number, you need to perform three simple steps:

1. Fill out an online application for free delivery of documents and a SIM card;
2. Wait for a specialist who will bring everything you need, help you choose a tariff and issue a SIM card;
3. Receive an SMS notification about the success of the transition within a period of 8 days to 6 months, at your discretion.

As we can see, the procedure is quite simple. Next, we will walk you through how to fill out an online application step by step.

To go to Megafon with your number, you need to go to the official website of the operator and click on the section "Go to Megafon with your number"

Next, the client faces a choice: fill out an online application for free delivery of a new SIM card or fill out an application for a callback from the manager and writing an application for the transition in the salon. In principle, these two actions differ only in that you can fill out an application and get a SIM card in a salon or at home.

If you want to fill out an application without leaving your home, click on the "Fill online application" button.

If you do not trust the safety of your data and prefer to work directly with the application form, fill in the four fields and click "Submit Application". The manager will contact you and help you choose the nearest MegaFon branch and the tariff to which your number will be connected.

Check the boxes for the three eligibility checkboxes and complete the fields in all three checkboxes. In fact, you will do what the employees of a mobile phone shop usually do for you, that is, enter passport data, return data for delivery, data about the number you want to transfer. This procedure safe, because Megafon values ​​​​its customers and ensures the confidentiality of the entered data.

After filling in all the points, scroll down a little, check the box oh consent to the processing of personal data and click on the "Send request" button. After that, the application can be considered submitted. The transition will take place during the time that you specified when filling in the fields.

Please note that delivery of a SIM card and documents is free of charge only within Moscow. In the cities of the region, delivery costs 200 rub. How much will the delivery cost to your city, you can check by calling the number 8-800-550-58-58 .

How to switch to Megafon while keeping the corporate number?

The procedure for switching while maintaining a corporate number is absolutely identical to that presented above, with the only difference that it will not work to write an application online. You can download the application form, which you can find at the end of the article, fill it out and apply with it to the nearest Megafon branch, where corporate clients are served. As a rule, these departments coincide with the usual subscriber departments of Megafon.

You can, of course, fill out an application for personal advice on the transition from the manager, but for this you will need to know the name legal entity or IP and TIN of the organization, which is not always available to all employees of the organization. The transition page with the corporate number can be found .

You also have the opportunity to check to which region and operator your number belongs, with which you want to switch to Megafon in the corresponding section "Check operator and region of the number" on the page for switching to Megafon.

Causes of transition failures and ways to correct them

"Megafon may refuse to transfer you with a certain wording. Let's look at what wording can be and what needs to be done to correct the situation and connect with your number.

1. "The debt to the previous operator has not been repaid."Solution: pay off the debt to the previous operator and re-apply for a change of operator while maintaining the number;
2. "The portable number is registered in another region (subject of the Russian Federation)."Solution: Apply in the region where the retained number was registered;
3. "Number blocked by previous operator"Solution: Unblock the number with your carrier and then reapply;
4. "The data in the application do not match the data of the previous operator (number, full name, passport data)".Solution: Correct or check the data with the previous operator by contacting the appropriate subscriber department, and then submit the application again with the correct data.
5. "60 days have not passed since the last porting of your number and / or there is a debt to the previous operators." Solution: Wait for the specified period to expire and reapply.

How to refuse the transition from Megafon?

There are situations when the application is written, and the decision to change the operator for some reason has been changed. What to do?

1. Fill out an application for refusal to transfer the subscriber number. You can find it at the end of the material;
2. Print and sign this application;
3. Not later than two days before the porting of the number, scan or photograph the application and send it to the address This address Email protected from spambots. You must have JavaScript enabled to view.

If you are worried about the safety of your data on the Internet, you can contact the nearest Megafon subscriber department no later than two days before the planned transfer and write exactly the same statement there. You can find the Megafon branch closest to you in the section "Communication stores and coverage map".

Now you know how to switch to Megafon while keeping your number. You can find a memo for switching to Megafon, an application for refusing to port a number or an application for porting a legal entity number in the documents attached below.

Finally, mobile slavery has been abolished and anyone can simply switch to another operator while keeping the number if the old one does not suit him. For example, until recently, one of my acquaintances was on Beeline, although he was not satisfied with the tariffs, but he could not switch to Megafon, MTS or Tele2, because he did not want to lose the number that he had been using for 7 years. Another comrade every 2-3 months switched to another operator with more favorable tariff and therefore changed the number. Accordingly, it was no longer possible to reach him on the old number. Fortunately, all these torments ended thanks to the MNP technology, which we will tell you about in detail today.

MNP and phone number portability

For a long time, already in 2012, the Law on Communications was adopted in Russia, which retained the subscriber's right to keep the number when changing the mobile operator. It's called Mobile Number Portability or MNP for short. Until about 2017, the possibilities of MNP were not actively used, and recently this wave is gaining momentum more and more.

Now you can easily switch from one mobile operator to another once every three months, depending on your desires and needs. The main thing is that the data from the old contract should match what will be written in the application for connection to the new operator.

How to change your carrier while keeping your number

The main conditions for the transition:
— The contract with the old operator is concluded in your name;
- You have no debts on the phone number;
- The data in the old contract are the same as those that you will provide for the conclusion of a new one.

Sequencing:

Step 1. We go to the site of the new operator and leave a request for the transition without changing the phone number. Here are the links for the main Russian companies mobile communication:

Megafon - mnp.megafon.ru MTS - mnp.mts.ru Beeline - mnp.beeline.ru Tele2 - mnp.tele2.ru

Step 2. Representatives of the selected company will contact you and tell you where you need to go to sign an application for porting the number, a new contract and pick up the SIM card. In some cases, a courier with a package of documents (Megafon, Beeline, Tinkoff Mobile) can drive up to you. You must have your passport with you. In MTS, you also need to pay 100 rubles for the transition. Other companies usually do not require this.

Step 3 It remains to wait a little. According to the current law, the transition with the preservation of the number must occur no later than 8 calendar days after submitting the application, unless the subscriber wishes otherwise. Until then, a temporary phone number is provided.

As soon as the old SIM card loses registration and turns off, insert a new one into the phone. After that, you need to deposit money into the account and use it.

Number Porting Restrictions

- When changing your passport, you will have to print out the old contract and go to the new operator with it.

- Keep number porting can only be done within the same region.

- The first day after the transition, you may have limited SMS and outgoing calls.