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Personal account Raiffeisenbank entrance. "Raiffeisenbank Connect" - entrance to the "Personal Account. Customer Relations

Raiffeisenbank's R-Connect internet bank is a convenient and modern service that allows bank customers to manage accounts, view information on cards, make payments and transfers. Internet bank R-Connect is available at any time of the day on any device that is connected to the network. Most importantly, the accounts are safe and secure.

Internet banking R-Connect from Raiffeisenbank: advantages

To carry out active operations, the site offers to connect one of the ways to receive one-time passwords on a special device. It can be a card reader, or by SMS.

The advantages of the r-connect system are as follows:

• Users can pay for various services over the Internet. It can be mobile communication, housing and communal services, commercial television. These actions can be carried out only if you have Raiffeisenbank cards.
• Raiffeisen Connect allows you to make transfers from your personal ruble account to Raiffeisenbank's ruble accounts. It is also possible to transfer funds to the accounts of other banks.
• It is possible to transfer money between personal accounts.
• Exchange currency.
• Open deposits in multiple currencies. Today, customers can take advantage of the following offers, which are listed on the official website of Raiffeisenbank: "Personal choice", "Freedom of action", "Salary". Deposits are also managed in Raiffeisenbank's Raiffeisen Connect system.
• Open accounts.
• Citizens can also transfer taxes to the budget of the Russian Federation.
• Buy more shares of the management company "Raiffeisen-Capita" and much more.

Raiffeisen Connect personal account

Raiffeisen Connect input has the following:

The free R-Connect internet bank allows you to use the above services at any time of the day. When connecting the system, citizens can use the special R-Mobile mobile application from Raiffeisenbank.

This service allows you to carry out all the necessary operations without leaving your home. At the same time, clients can control their finances, thereby avoiding late payments, keeping track of their finances, income, etc. Raiffeisenbank Connect warns that customers may receive SMS from scammers. Basically, such SMS contains information that your card is faulty or blocked. The following is the phone number to call. So, don't call these numbers. If you fell for the trick, you should not make payments, go to an ATM. After all, today there are a huge number of readers that decrypt pincodes.

If such a situation arises, call the Raiffeisenbank information center and clarify all questions.

How to connect Raiffeisen Connect through an ATM

To connect Raiffeisen Connect through an ATM, you must perform the following steps:

• Insert the card into the device and enter your personal pincode.
• Then you need to select the item "Internet bank R-Connect and SMS notifications" in the menu.
• Next, select the sub-item called "R-Connect Internet Banking".
• Then click on "Connect Internet Banking".
• Then the client must agree that he really wants to connect this service.
• After that, a one-time password is obtained. It comes to your mobile phone.
• We confirm the phone number.
• We receive a check with detailed information about the R-Connect Internet Banking system.

Raiffeisen Connect connects in a few minutes. All the steps are clear, so you won’t have to deal with this issue for a long time.

Connecting Raiffeisen Connect through a bank branch

To connect Raiffeisen Connect through a branch of a financial institution, you must perform the following sequence of actions:

• Sign an application for registration in the R-Connect system.
• Next, an employee of the organization will give you a PIN envelope, which will contain information about entering your Raiffeisen Connect personal account.
• Then, an application is signed to connect the method for obtaining a one-time password.

Important: the data for entering the Raiffeisen Connect personal account that you received at the office of a financial institution is valid for 60 days. During this time, you will need to use logins and passwords. If you do not apply them within a given time, you will still have to visit the department after 60 days and take a new envelope.

Getting Started with R-Connect from Raiffeisenbank

To start working with the Raiffeisen Connect service, you need to:

• Follow the link: connect.raiffeisen.ru.
• Unpack the envelope that you received at the branch.
• Enter data in the fields, i.e. login and password.
• Then the system will transfer you to a page called "personal data". There you change the information to your liking.

Forgot Raiffeisen Connect password - what to do?

If you have forgotten your R-Connect Internet Banking password, you can recover it in the following way:

• Through an ATM.
• Through the Raiffeisen Teleinfo (IVR) system. You need to call this number: +7 495 721-91-00 and press 3, 4 in sequence.

Raiffeisen is a fairly popular bank, so even in the daytime there are small queues for specialists (2-3 people). And in the evening (after 18-00) the waiting time can be up to half an hour. Therefore, to solve most payment issues, it is better to connect to the “R-connect” remote banking system.

How to connect?

To connect to the Internet bank, you must personally come to the bank's office with a passport and fill out an application. After that, a printout with a login in “R-connect” and a sealed envelope with a primary password are issued. The primary password is valid for 60 days. After logging into the Internet bank, it is advisable to change the login and password.

To recover a forgotten password, it used to be also necessary to personally appear at the bank. Now those who have already connected to R-connect can register in the Teleinfo system by calling the bank. The operator verbally identifies the client by the code word and passport data, after which the client will receive a personal PIC (personal identification code). PIK allows you to recover your Internet banking password, as well as activate credit cards.

Access protection scheme

Previously, for payments, it was required to create a folder with electronic signature keys on a computer and register them with the bank (once again appearing in person). Now Raiffeisen has introduced two alternative transaction confirmation schemes at once (you can choose):

1. through a special card reader (1500 rubles per connection, then free of charge);
2. through one-time passwords that come in the form of SMS to a cell phone (free of charge).

You only need to confirm payments with codes, and entering the Internet bank is just a login / password. Additionally, you can connect SMS notifications about card transactions (60 rubles / month for each card), as well as receive monthly account statements by e-mail (free of charge).

In addition, the date and time of the last login is indicated in the Internet bank. And there are limits for some operations (for example, you can pay up to 30,000 rubles per month for cellular communications, the same for electronic wallets).

Risks

Since registration in the Teleinfo system occurs “from the voice”, there is a risk that those who overheard the conversation (for example, from a close distance) will have information about the code word and passport data. And anyone who knows the code word and passport data can ask the operator for a login and get a PIK, and then, through Teleinfo, get a temporary password to enter the Internet bank. The main risk is that notifications to the client on the phone (or mail) about such actions do not come.

Available Operations

• Payments (internet, communications, utilities, etc.) - YES
• Transfers between customer accounts - YES
• External transfers to third parties - YES
• Conversions - YES
• Transfers by card number - NO
• Transfers to e-wallets - YES
• Transfers to email address - NO
• Opening a deposit online - YES
• Online application for card issuance - NO

Making payments and transfers

In Raiffeisenbank, the client first opens a current account. If necessary, a card is attached to the account. Payment can be made from any selected account or card available.

Transfers within the bank are free.


Transfers via “R-connect” to other banks will cost 0.75% of the transfer amount (minimum 50 rubles, maximum 1000 rubles). Each payment is confirmed by the received SMS code (or through a card reader).

All payments are entered into the Application Log, where you can see their status. Conversions can be carried out with some delays (not immediately), but sometimes it's good - it is possible to cancel the operation before it goes into the "executed" status.

Information about account balances and receipt of statements

Account balances are displayed on the top line of “R-connect” as the sum of all account balances (including funds invested in mutual funds). In this case, the total balance is indicated in rubles, it is also in dollars and it is also in euros (at the rate of the Central Bank of Russia). At the bottom of the page, the latest account transactions are displayed.


Statements are formed by the client independently. There are two types of statements - regular and mini. Mini allows you to quickly view the last 10 transactions on the selected account. Normal - allows you to generate a statement for arbitrary dates. Although the statement is available only for the current year and for the previous one, it is possible to generate it for both years at once. But at the same time, statements do not have incoming and outgoing balances and, in fact, are simply registers of payments for a given period. The content of operations in them is also insufficiently informative.

Problem solving

Problems can be solved by phone through the call center and during a personal visit to the bank. There is no possibility to conduct correspondence via Internet banking. The bank's website also contains a 50-page instruction on using "R-connect" in pdf format.

Internet bank "R-connect" from Raiffeisenbank is an automatic system for managing a personal account remotely. This remote service operates 24 hours a day and allows you to perform a large number of transactions with your capital, which is on the bank account directly from your computer or mobile device. You can use your personal Internet banking account after signing an agreement.

Raiffeisen Bank is widely known in the CIS countries, despite the fact that it is foreign. The largest number of its branches and ATMs is located in such Russian cities as: Moscow, St. Petersburg, Novosibirsk, Nizhny Novgorod, Yekaterinburg, Kazan, Omsk, Chelyabinsk, Samara, Rostov-on-Don, Ufa, Krasnoyarsk, Voronezh, Perm, Volgograd, Krasnodar, Saratov, Ulyanovsk, Tyumen, Cherepovets, Vologda.

The R-connect personal account is designed to enhance the use of funds by providing a quality management system through automated functions. To do this, the developers have provided a friendly interface and round-the-clock access. Using your PC, you can control your money, check the status of the loan, clarify the time of its repayment, and make transfers to other persons or organizations.

Raiffeisenbank Internet banking "R-connect" (login, registration) can be used both on a PC and on a mobile device or tablet. WITH Download Mobile Bank R-Connect for Android, iPhone/iPad/iPod (iOS) follow the links below.

Having connection to the Internet bank, you can enter your page:

These links lead to the page of the official website of Raiffeisenbank. The username and password received during connection are used to log in.

After entering your personal account for the first time, the system will prompt you to change the authorization data. This procedure has been developed in order to increase security when working with Internet Banking. There is a tab with settings where you need to go to change.

Connection of a personal account of the Internet bank R-Connect

There are 4 options for connecting Raiffeisenbank Internet Banking:

• at a bank branch/department;
• through an ATM;
• by calling 8 800 700-91-00;
• register yourself on the bank page.

1. If you already have an account with this bank, you can connect to R-Connect at your next visit bank branches. It is necessary to read the contract and fill out an application of the established form. Bank employees provide a choice of several authorization options. To do this, you can use your mobile phone or a card reader provided by the bank. The package contains the password required to enter R-Connect. Its validity period is 60 days.
2. You can connect using ATM. To do this, insert a plastic card into the slot of the device, enter the PIN code and go to the "Internet Bank" item. System protection will ask for a mobile number that is assigned to the card. After processing the entered data, the system will send a one-time SMS code. After confirming your identity, the ATM will issue personal data for the account.
3. Make a call to the information center of the bank, to the number 8 800 700-91-00. You will need passport data and a code word (set when opening an account).
4. For cardholders, the option of using an automatic registration system in the bank's personal account is available.

Registration in Raiffeisen Online Internet Banking

To register in your R-Connect personal account, you should go to the connection form page and enter your plastic card details, confirm your agreement with the rules and click " Continue".

Restoring access to the R-Connect personal account (for cardholders)

If the password to the Raiffeisenbank personal account is forgotten or lost, you can use the recovery form (the same page as for registration). You will need to enter the card details, confirm familiarization with the rules and click " Continue". After that, enter the sent code and re-create a username and password.

Personal account for private (individual) persons for a computer

The menu with many tabs is highly functional and helps in working with the system. The Connect service provides access to your own accounts, deposits, loans, debit cards and mutual funds of Raiffeisen Bank.

• « Payment for services" allows you to pay for a wide range of services, including housing and communal services and cellular communications.

• You can transfer money and make a quick conversion in the section of your personal account " Internal transfers and conversion».

• "Extract". At any time, you can display detailed information on the movement of funds on specific cards in a specified period and print it.

• Chapter " Information on loans». Everything about existing loans, information on completed and upcoming payments on them.

The most profitable and fresh offers from the bank are located at the bottom of the page. You can also find current insurance policies here. A number of settings are available, which are located at the top.

The functionality of the personal account is easy to understand, even with minimal knowledge of the PC. To enter, the previously obtained data is used: login and password. Identity is confirmed by entering a one-time code.

Download R-Connect Mobile Bank for Android and iPhone/iPad/iPod (iOS)

Raiffeisenbank Online personal account - entrance, registration of the R-Connect Mobile Bank is possible after downloading the mobile application.

Logging in is performed using the data received during connection (login and password).

Access to all available cards and accounts is opened.

As in a personal account for a computer, here you can make payments, transfer funds, open and replenish deposits, etc.

Save templates for subsequent fast automatic payments.

Depending on your location, search for the nearest ATMs and branches.

Raiffeisenbank - deposits 2018, loans, interest rates, calculator (for individuals)

• The bank offers profitable deposits (deposits) in rubles and foreign currency, at different interest rates and conditions, on the page Deposits and investments. On the official website page there is an online contribution calculator.
• The available offers on loans (with and without a certificate) and mortgages can be found on the page Consumer loans (for individuals). You can also use the online loan calculator.

How to view the balance on the card?

Permanent access to your accounts is in the "Accounts" tab. After opening it, you can view information on accounts: debit, credit, deposit. To analyze the movement of funds, there is an extract on them. It can be ordered directly from the menu. The "Actions" tab provides detailed information about income and expenses in dynamics.

How to make money transfers in the Raiffeisen Online system?

The Bank provides an opportunity to make various payments on its own in the "Transfers and payments" section. If you plan to transfer to third parties, then you need to select the appropriate sub-item. The system will first prompt you to fill in the fields for sending the payment.
The following information must be entered in the form:

• own details;
• details of the payee;
• transfer destination and amount.

The bank provides an opportunity to select a recipient by the number of a bank card or account. Before confirming a payment, you should check the details each time. When planning to make periodic transfers of the same type, it is better to create a custom template. The system fills in the form automatically, it remains only to confirm the correctness by pressing the "Pay" button.

How to pay utility bills and other services?

The R-Connect system allows you to pay for the use of the Internet, cable TV or home telephone, make regular payments for communal services.
To use the options, you need to go to "Transfers and payments" where, in the appropriate paragraph, fill out the proposed form or pay the invoice according to a pre-created template.
In the form, you must specify not only the recipient's account, but also enter the name of the organization. In addition, you need the EDRPOU code, which is always available on a paper receipt. If everything is entered correctly, click Continue.
The system must verify the identity of the sender and for this sends a one-time password to the mobile phone. It should be entered in a specially designated field, confirm the payment with the "Pay" button.

How to create a payment template?

Creating templates reduces the time spent on routine filling in fields. The required details are stored in the database. Now you do not need to carry receipts with you and check the correctness of the purpose of the payment. It is enough to create templates once, and the program will save and present them at the entrance in the form of a convenient list.

Auto payment service

Raiffeisenbank Internet banking "R-connect" (login, registration available via the links above) provides the ability to automatically make payments. First you need to fill out a new template. To do this, go to the "Templates" item. Here the system will prompt you to fill out a form for payment. It indicates the amount, recipient, execution schedule. After saving, the bank itself will be able to write off the necessary amounts from the account and send them to the address. Auto payment can be set up for both organizations and individuals.

How to get information about the loan balance?

There are several options:

• personally contact a bank employee at any branch and obtain the necessary information;
• call the 24-hour telephone line;
• via the Internet from any PC using R-connect.

The latter method meets modern requirements and is the most convenient. At any time, you can go to your personal account from a PC, find the "View payments" tab, then go to "Credit accounts" and view the latest information on the loan there.

To connect to the services of Raiffeisen Bank, you must first visit the office or register yourself from any PC.

Contacts JSC Raiffeisenbank

Customer Support Phones:

• free call for Russian regions: 8 800 700-00-72;
• Moscow : +7 495 775-52-03;
• Saint Petersburg : +7 812 718-68-15;
• Mailbox:

Login to your personal account Raiffeisenbank Connect available only to those who are registered in the personal account system. In order to register, you need to be a bank customer - have an account, debit or credit card. When registering, the client creates a login and password for himself, indicates a phone number. To carry out entrance to the personal account of Raiffeisenbank, you need to specify this data and a one-time code that is sent to the phone.

The bank's security policy suggests that you do not need to provide any data when entering, especially card data. This allows you to make working with Internet banking much more secure than in other organizations. In addition, the bank service server automatically checks the reliability of the connection, and shows the client a security icon. If it is not there, it is risky to carry out operations - the data indicated by the client may get to strangers.

Official website of Raiffeisenbank.

For those who are just deciding whether to become a client of Raiffeisenbank, the official website has detailed information about loan programs and deposits, working with cards, and offers for business. You can also find out the payment details of the bank, which are needed for the work of various organizations. To work with the official site, you do not need to register, moreover, you do not need to enter any data, you can find out everything you need confidentially. The Bank always draws the attention of customers to the fact that the data that is needed to work with the personal account must not be disclosed to anyone, including close relatives and bank employees, and entering someone else's personal account is strictly prohibited.

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The entrance to the Raiffeisenbank Connect personal account is available only to those who are registered in the personal account system. In order to register, you need to be a bank customer - have an account, debit or credit card. When registering, the client creates a login and password for himself, indicates a phone number. To log into your personal account of Raiffeisenbank, you need to ...