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When connected to Wi-Fi, the Internet does not work. If the provider binds to the MAC address. After updating in a smartphone or tablet, the android Internet stopped working - how to fix it

Let's analyze this situation: you connected to the router from your phone, the Android system shows that Wi-Fi is connected, but the Internet does not work. In addition, the network icon shows that the signal is excellent, and no online program is functioning. In our article, we will consider options for solving this problem.

Troubleshooting

Unfortunately, there can be no unambiguous solution in this situation, and this is the whole difficulty. We will describe obvious solutions for the most common reasons why the Internet does not work on the phone.

Important nuances

Before you start looking for a problem in your phone, we strongly recommend that you perform some actions; at the same time, it may turn out that the problem is not in your device, but in the router or even the provider.

1. Make sure that your Internet access service is paid for by the operator.
2. Check if the Internet is working on your computer, which is connected via cable.
3. Try connecting any other device to the router via Wi-Fi and access the Internet through it.

If at any stage you have difficulties, most likely the malfunction is not in your Android. If everything went well, then go to android setup.

Rebooting the Router

If your router for a long time did not turn off and did not reboot, then during long continuous operation it may fail. They can manifest themselves in completely different ways, for example: two Android devices are connected to Wi-Fi, but the Internet is distributed to one of them, and it does not work on the other.

Restarting the mobile device

The situation described for the router also applies to your tablet or phone: software failures may occur. To fix minor problems, the easiest way is to reboot, after which they are automatically fixed by the system.

Reconnecting to the network

This means not just turning off the network module, and then turning it on again and waiting for reconnection, but doing it through the settings: “Forget network”, and then reconnecting by entering the password (if any).

On Android 6.0.1, this is done in the following way:

• Go to settings.

• Select "Wi-Fi".

• Find the name of your network and pinch it until a list of actions appears.

• Select "Delete this network"

• Next, tap on the same network and select "Connect" by entering a password in advance (if one has been set).

Setting the correct date

A date that does not correspond to the real date on your smartphone can also be the reason for the situation when Wi-Fi does not work on the phone: Wi-Fi is connected, but there is no Internet on Android. Check - if the date is really wrong, you can change it as follows:

• Select "Date and time" in the settings.

• Activate the checkboxes opposite the items “Use network time” and “Use network time zone”, although the second item is not so necessary.

After that your real time will be requested from your carrier's network and become true.

If there are other wireless gadgets in the room, they can interfere with your smartphone or tablet with their signal. We recommend changing the channel in the router settings.

Due to the wide variety of manufacturers of routers universal instruction we can’t give you a guide on changing the channel: for this, refer to the user manual of your model.

In our case, TP-Link was used: it was necessary to go to the administrative menu in “Wireless”> “Wireless Settings” and change the channel to any other, then click on “Save”, as shown in the figure.

In the router settings, you need to select WPA2-PSK protection and AES encryption in the "Automatic" modes. This mode is guaranteed to ensure successful connection of most devices.

Signal strength test

If you and your device are not close enough to the access point and the Wi-Fi icon shows that the signal is weak, in rare cases this may cause a problem with the Internet. Try to get closer to the broadcast source and see if the situation changes for the better.

Web Authorization Check

If you are not using your home Internet, but connected simply to a non-password-protected point, then most likely this is the Internet of some company that uses protection not by setting a password for the connection, but through web authorization. That is, you can easily connect to an access point, but no program will show that you are online. To check this, just open your browser and go to some page. If there is indeed web authorization, then you will be automatically redirected to the authorization window.

Changing a static IP address

AND final stage problem solving - try changing the address that the router issues to your version. This is done as follows:

• In the Wi-Fi settings, click on the name of the desired network.

• Tap on "Change network".

Android users sometimes experience that the connected Wi-Fi is not working. You can fix this problem yourself, in most cases it is solved very quickly.

Why is the connected network not working

There are several options as to why the connected wifi network does not work on phone or tablet. But before trying to fix Android, you need to make sure that there are no problems with the Internet itself. Firstly, check if it is paid, and secondly, try to connect to the same network using any other device. If the problem occurs there, then the problem is in the router or there are errors on the provider's side.

If it does not work on only one device, then follow all the steps below one by one. The reason may lie in lost settings, the wrong type of encryption, incorrect date, or a broken Wi-Fi module.

Troubleshooting

If it is not known why the network is not working, then use all the instructions in turn. They are arranged in ascending order of difficulty, from easiest to quick method before complex options, which are extremely rare.

Reboot devices

First of all, reboot the router itself, check if the network on the device will work after that. After that, restart the device itself and try to connect again. These steps will restart all processes, maybe this will help them work properly.

Turning the router off and on again

Reconnecting to the network

Signal boost

The network will not work if the device is far from the router. Since the signal is getting weaker with every meter, it can happen that the signal strength in your location is enough to connect to the network, but the speed will be so terribly slow, almost imperceptible. Move the device closer to the router or, conversely, the router closer to the device.

Setting the correct date

Due to a date mismatch between the device and the server that processes Internet requests, problems can occur. Therefore, it is necessary to set the correct date and time:

Broadcast channel replacement

If there are many devices in the room, then each of them will distribute some kind of signal on a specific channel. The intersection of channels will create interference that will lead to problems with the Wi-Fi network.

Your version of Android may not be able to connect to networks that use an older type of encryption for security reasons. You need to install the most modern look AES encryption. To do this, log in to the router management interface again and go to the password and security settings. Select WPA2-PSK and automatic encryption type. Reboot the router and try to connect from the device to the network.

Choose the WPA2-PSK value

Is there a web authorization

If the problem occurs only with public networks (for example, at a train station or in a cafe), then it is worth checking if web authorization is used. In some cases, to prohibit access to the network, not a password is used, but a method in which everyone can connect to the network, but only registered users can download anything through it. To check for web authorization, open any tab in any browser. If a page appears on the screen that requires you to enter a login, email or password, then you will have to log in to gain access to the Internet. Sometimes registration is paid or is associated with some other conditions.

Deactivate automatic IP selection

By default, the IP address is selected automatically and changed statically. Maybe with your network it's better to be well defined. To set the IP, follow these steps:

Video: what to do if the connected Wi-Fi network does not work

Setting up another DNS server

The network depends on the DNS server. Your device may not be able to work with certain servers, so we will replace the default server with Google public servers, they are free. Being in the advanced network settings (how to get into them is described in the previous paragraph), set the static selection of an IP address, and set the values ​​\u200b\u200bfor the main and backup DNS servers to 8.8.4.4 and 8.8.8.8, respectively. Save changes and try to connect to the network again.

We prescribe the value 8.8.4.4 and 8.8.8.8

What to do if nothing helped

If none of the above methods helped you fix the problem, then try to look for the cause in the router itself or contact the operator's technical support, it is likely that the error occurs on their side. If you are sure that the reason is in the device itself, there is only one thing left - to reset the settings to factory settings. Please note that resetting will result in the loss of all data stored in the device’s memory, so save them in advance on another medium. To perform a reset, go to the "Backup and reset" block in the device settings, and then click on the "Reset" button and go through the procedure.

Click on the "Reset" button and complete the process

If Android connects to Wi-Fi, but does not download anything through this network, you need to restart the router, device, reconnect, change IP and DNS settings. The surest, but at the same time radical method is to reset the settings. If this does not help, the Wi-Fi module is broken.

Tablet computers today are becoming increasingly popular as a means of web surfing. Users use them to visit social networks, watching online video, listening musical compositions, communication through chat rooms and Skype. There are several ways to connect these devices to the World Wide Web: via Wi-Fi, using a 3G module or external 3G modems, using a cable via a computer, etc. Perhaps the most common of them is connecting via Wi-Fi. But from time to time, some device owners face a certain problem in their work: the tablet is connected to wifi, but does not go online.

What does it mean? The tablet connects to wireless Wi-Fi, the connection status is “Connected”, the signal is excellent, but there is no way to access the Internet. That is, browsers do not open sites, programs and applications that require global access do not work. Of course, there are ways to solve this problem that users should be aware of.

Internet distribution by router

Ways to solve connection problems

Setting up a Wi-Fi router

Since most of the tablet devices used by users are based on the Android operating system, we will talk about solving problems with the Internet with this kind of gadgets.

The problem that users of tablet computers encounter when working with Wi-Fi is the appearance of the inscription "Obtaining an IP address". The operation of the device is stopped on this, and the matter does not go further. In fact, there are several ways to solve this problem, one of them will surely help the owners of tablet devices.

1. Change Wi-Fi name to name on English language(there is an opinion that tablets do not connect to networks that have Russian letters in their names)
2. Restarting the modem (such a banal way to solve a problem is often the most effective)
3. Change the type of data encryption (in the same place where the user set the password and network name, you need to change the type of protection to some other value).

Changing the type of encryption

For all changes to take effect, the router must be rebooted.

Preparing the Tablet PC

In general, when setting wireless network there is an automatic receipt of these same settings, but sometimes this is not suitable for correct Internet access. In this case, you must manually enter the IP address, gateway, and DNS. To do this, follow these steps.

First, you need to enter the device settings. For tablets with different versions of the Android OS, the input to the settings may differ, but not so much that the user can get confused. Since the device is already connected to a wireless LAN, Wi-Fi will be automatically enabled. To enter the IP address, DNS and gateway Wi-Fi connection must be absent, so you must disconnect from the access point. Next, you need to enter all the necessary data, and then reconnect to the network. To do this, the user again selects his Wi-Fi, a dialog box with the parameters of this network will open, where you can see data about its security, signal strength and connection speed, as well as a field in which you enter the Wi-Fi password.

1. The user enters a Wi-Fi password (it is a key that was registered in the modem or router settings during the Wi-Fi settings)
2. It is necessary to check the box in front of the word "Advanced" if it is not there, as this is necessary to open additional network settings (the user needs "Proxy server settings" and "IP, DHCP settings")
3. Next, select "DHCP"
4. After that, another tab will appear, select "Custom" on it.

Scheme of actions for setting up a network

It is important to know that if the user has an open network without a password, then at the first step there will be no such input field.

After selecting the "Custom" item, you can see the following picture.

Item "Advanced" menu "Custom"

Here you need to enter the following data: in the IP address field - 192.168.1.7 or 192.168.0.7. The last digit of the IP address can be anything, in this example 7, it doesn't matter, it is important that it is not 1 or 2. those numbers by which the user enters the settings of his router.

It is important to know that if the user tries to register this information on more than one device, then each of them must have a different last digit of the IP address.

Next, you need to enter the following information: gateway - 192.168.1.1, network prefix length - 24. Then DNS1 - 77.88.8.8, DNS2 - 77.88.8.1. It can be done differently: DNS1 - 8.8.8.8, DNS2 - 8.8.4.4. At the same time, if it is important for the user to take care of the security of the device, its stable and fast work, or maybe he sets up a tablet for a child, then it is recommended to specify secure Yandex DNS. Nothing else needs to be changed, it remains to click the "Connect" button.

Network IP addresses

After the router is installed, you need to delete all connections that were created on the computer. Instead, specify the connection parameters in the router settings. Traditionally, all this is done on the WAN contribution.

WAN setup

After that, the router will establish a connection to the Internet. Next, on the computer, you need to delete all connections, and in the properties "Connection by local network» Set automatic IP and DNS.

It is important to know that this is possible if the computer is connected to the router via a cable.

Automatic IP and DNS setup

After specifying all the parameters in the router settings, an Internet connection should be established. At the same time, all devices, and not only mobile ones, must connect to it and access the Internet.

Root rights and system update

Sometimes it is quite likely that the reason for the problem of the tablet device not accessing the Internet with a correctly working router and Wi-Fi network lies in the fact that the user does not have the superuser rights necessary to interfere in the system. These so-called root-rights open before him the ability to edit, delete and change system files, and this may well help in solving the problem with the Internet. In this case, he needs to download desired program and install it on your device. Next, the program starts and to complete this task, select "Root device" in the main menu.

Superuser permissions window

There may also be a reason that it is time for the tablet to update the firmware for its more successful and correct operation, as well as to receive additional features and functions. To update the firmware to a later version, you must select Settings - About your tablet - System update from the menu (this requires Internet access).

OS update

If the system detects updates for the tablet, it will notify you and offer to install them. Probably with updated version The firmware of the tablet will independently cope with the problem of the idle Internet.

Setting up a network connection via Wi-Fi

Let's analyze the problem situation when the phone connects to WiFi, but there is no Internet. It looks like this: next to the name of the wireless network, it says “Connected”, but when you try to open any site in the browser, you receive an error Web page is not available or 404 Not found. Chrome in such cases still writes DNS_PROBE_FINISHED_NO_INTERNET.

Collection of information about the problem

Before making any changes to the settings of your router, computer, or phone, find out following points. This can make it easier to find the cause or narrow the search:

• whether the service has been paid for and whether the funds on the account have run out;
• is there access to the Internet by wire from a desktop computer;
• is it possible to access the Internet via Wi-Fi from other devices that use your Wi-Fi router.

WiFi connected but internet not working. What to do?

So, if your WiFi is really “connected”, but there is no Internet (websites do not load, Skype and Viber do not connect, a yellow network icon is displayed on the laptop with the notification “No access to the Internet”), follow these steps to fix the problem. The steps are listed with a probability factor.

1. Restart your router

Sometimes there is an inexplicable failure on the router. In this case, the local network is working fine, but there is no access to the Internet. This can happen when the router is running for a very long time without reboots and when there are changes in the provider's network. Just in case: here it is written how to reboot D-Link remotely.

2. Restart your device (phone, laptop)

In order to eliminate the failure (glitch) of your smartphone (tablet or laptop), restart the device.

3. Reconnect to the WiFi network

You need to forget the network, and then connect to it again by entering the password (security key). This can help, for example, if the network settings have been changed by the user or by a virus.

4. Set the correct date on your Android device

An incorrect date may be the cause of the Internet problem. In this case, sites will open, but Antiviruses may not work, Google Play Market, etc. Read more here.

5. Disable Proxy Server

If your computer or Android device the proxy server is turned on, there may also be a situation when Wi-Fi is connected, but there is no Internet. Usually this problem occurs on Android.

6. Check the WAN settings on the router

Go to the WAN or Internet settings on the router. (How to enter the router settings). Check to be specified correct parameters connections such as:

• type of connection with the provider (see the contract or on the provider's website);
• login and password, if required (see in the contract);
• whether the MAC address is correct (check in the agreement. If you reset the router, you may have to go to the provider's office with a passport and an agreement and ask to register a new MAC address of the router's WAN port).

If your provider uses a PPTP connection, and the settings on your router have gone wrong and now IPoE (dynamic IP) is selected instead of PPTP, then naturally the router will not be able to connect to the Internet. In this case, the sites will not open on any device.

7. Change channel

Wireless equipment that is nearby and operates on adjacent channels may interfere with your router. Try changing the wifi channel.

And it would be even better to first check which channels are freer. This can be done using the Wi-Fi Analyzer app for Android or InSSIDer for Windows.

8. Install WPA2-PSK + AES Encryption

The WPA2-PSK encryption algorithm is the most secure. And AES encryption will provide high speed and security. Most devices, even not new ones, successfully work in WPA2-PSK mode with the AES algorithm.

WiFi Connected But Internet Not Working: Other Causes

Weak signal

If there is too much distance from the client device to the router, there may also be such a problem: the IP is received, but there is no Internet. Therefore, you first need to check if the Internet appears when approaching the router (if possible). Then - if the problem is precisely in the distance - somehow try to reduce it. If your router is yours, place it in the middle of the house.

Some organizations provide free Wi-Fi, but in order to be allowed on the Internet, you need to launch a browser, enter a password or go through some other authorization procedure. For example, specify a phone number and enter a code from SMS. It is better not to contact such networks and do not enter any information about yourself.

Set up a static IP address. This method is not a solution in the full sense of the word, but in some cases it helps to get around the problem and gain access to the Internet. To do this, on your smartphone, call the properties of the connection to the wifi network, check the Show advanced options box and select Static IP:

• Wi-Fi authentication errors
• wifi icon gray color on Android

compfixer.info

Wi-Fi is connected, but the Internet does not work - pages do not open

Each user may find himself in a situation where when the device is connected to Wi-Fi, the Internet does not work on windows xp, 7, 8, 10. Everything seems to be fine, but the network does not load, and the pages in the search engine do not start. Basically, a similar problem occurs during the Wi-Fi router settings. However, there are situations when everything is fine with this, the Internet connection is present, it just suddenly disappears at a certain second. Moreover, the laptop itself, phone or tablet has a Wi-Fi connection, but it is impossible to access the Internet.

Any user of mobile gadgets or tablets, at least once in their life, faced a similar nuisance. The causes of this problem can be very different, as well as its solutions. For this reason, the most important thing is to understand in detail all the nuances. To begin with, it is necessary to determine the source of the problem and then competently eliminate it. Usually, violations occur due to the router itself or the device where the Internet suddenly disappeared. These can be ordinary stationary or portable computers, tablets, smartphones, etc. The type of equipment does not matter. The result is the same - there is access to a wireless network, but the Internet does not work.

For more simple concept Let's divide this article into several main points:

• What to do if the router is the source of the problem.
• Troubleshooting a problem on a desktop and laptop computer device.
• Solving the issue with the work of the Internet on a tablet computer or phone.

As mentioned above, first you need to identify the reason why the Internet refuses to work. According to statistics, in such cases, the router is usually the culprit, and on such networks it is usually written “Limited” (for more details, see the article connection is limited).

If you encounter problems when there is a Wi-Fi connection, but the network does not start, first of all you need to check the router and access to the Internet, because the devices you use rarely become the source of the problem (laptops, smartphones, tablets, etc.)

Wifi not working due to router

It is quite easy and fast to determine and check this. Most likely, you have several mobile or computer devices that can be connected to Wi-Fi. You need to connect them to your own network, and if in this case the Internet does not work on any device, the problem is no doubt due to the router. In addition, you can connect your computer or phone to someone else's Wi-Fi and see if the network starts up in this case. After you personally verify that the router is the source of the problem, you can already try to solve it:

• At first, it is enough just to reboot the router, in some cases, even for more than 3 minutes). Do this several times if necessary.
• It is also mandatory to make sure that you have not forgotten to pay for the Internet, and that there are no problems with Internet service providers. To do this, contact the help desk of your Internet provider by phone. In addition, you have the opportunity to connect the Internet directly to your computer and see if it will work without using a router.
• Check if the wires are properly connected to the router. You should also carefully examine the indicators on the router itself (when correct work they should blink).
• If the Internet works fine without a router, check the settings. Probably, the settings have been reset, and the substation is not able to connect to the Internet, connect with the provider. Due to the fact that there are several types of routers, the instructions for them will also be specific to a particular manufacturer. Information on the settings today can be found on the net in the public domain.
• If you use not your own, but someone else's Wi-Fi, it may also happen that certain problems will arise in its operation. For example, the owner of the network did not have time to pay for the Internet.

Laptop or desktop PC is connected to Wi-Fi, but there is no Internet access on (Windows xp, 7, 8, 10)

In situations where such violations with the network are observed exclusively on a stationary or portable computer (it works on other devices), first you need to study the specific settings.

• After you connect, most likely an exclamation mark will appear on the monitor yellow color, located near the icon network connection, and the mark “Without access to the Internet“, or “Limited“

• And when you try to load the site, you see the following inscription that there is no access to the page.

• The first step is to restart the laptop. After that, you need to make sure that obtaining an IP address in auto mode is set in the wireless connection characteristics. This can be done as follows: right-click on the network icon and select "Control Center ..", then go to "Change adapter settings". Next, right-click on the wireless network adapter and click “Properties”, then 2 times on “IP version 4 ..” and check if the automatic mode for obtaining the address is set.

If the problem is not solved by the steps taken, read the article Problems with the driver wireless wifi adapter. Very often, the problem occurs precisely because of an outdated (after the next system update) or incorrectly working driver.

• It may also happen that the browser will display a DNS error, or something similar. In this case, you need to read the tips on resolving this issue, which can also be found on the net.

What to do if Wi-Fi on your phone (tablet) is connected, but the Internet does not work?

On a variety of mobile devices running on such operating systems, like Android, Windows Phone or iOS, a similar situation. Wi-Fi connection can be established, but pages in the search engine will not start.

By the way, on devices running on Android, the sign for connecting to a wireless network may not have Blue colour, and gray. In such a situation, it is necessary to check whether the date and time are correctly set. If you are firmly convinced that the problem is due to technology and not Wi-Fi, try restarting your gadget, and then try to connect again. In addition, you need to see if the Internet will start when connected to other wireless networks. Read more in the article Wi-Fi internet not working on Android smartphone/tablet?

Wi-Fi without internet access, connection limited.

Many users sooner or later have problems with a Wi-Fi connection. The reason for this problem can be both the Wi-Fi router or router itself, and its incorrect configuration (IP addresses are incorrectly configured, the settings at 192.168.1.1, 192.168.0.1, etc. have gone wrong). As a result of this, the Internet seems to be there, for example, when the cable is connected directly to the computer, but Wi-Fi does not work and there is no connection.

It may also be that on one device, such as a tablet, the Internet via Wi-Fi works, but not on the other. How to solve this problem? (The solution is considered on the example WiFi router from TP-link, but can also be used on routers, routers and access points).

First of all, you need to correctly configure the router at http://192.168.1.1, the standard login and password for entering is admin/admin.

Setting up a modem, router, router or Wi-Fi access point.

If you find out that the problem is in the network device distributing Wi-Fi, then you need to configure it correctly. See the video below for setup examples:

Checking and configuring a Wi-Fi router, router or access point on a laptop / netbook or tablet.

If one of your devices (or none) is not connecting, the first thing to do is find out why. It can be both in a laptop / tablet / computer, and in a router, or the provider may be to blame (for example, a break in the line).

You will also need to make sure that all network devices are working properly. And yet, just in case, try temporarily disabling your antivirus or firewall, they can also block the connection. In any case, it is better to start over and proceed in order to find out where the root of evil is buried. So, let's begin.

1. Make sure the Internet works without a Wi-Fi network, to do this, directly connect network cable to the computer. If the Internet works properly on at least one of your devices, then the problem is not with the provider, let's move on, otherwise, contact your service provider.
2. Now you need to connect the cable to Wi-Fi and try to connect to the network on all devices. If none of them connects to Wi-Fi, or connects but there is no Internet access, then the problem is in your router, router, access point. If some devices work (websites load, Internet pages open), while others do not access the Internet, then the problem is in setting up these particular devices, for example, a computer with a Wi-Fi adapter, laptop or tablet.

Wi-Fi does not work on a laptop, computer.

On laptop wifi may not work due to wrong setting network, network connection, or wireless network connection. Possibly in progress wifi settings or some other, for example, a local network, you have lost the Internet, or rather the connection to the Internet.

This could happen, for example, if you unchecked the "Obtain an IP address automatically" checkbox or set a static IP address (manually). At correct setting wireless connection of a laptop or computer and a Wi-Fi distributing device, the IP address should be obtained automatically (for most cases).

To test the wireless connection, connect to a Wi-Fi network (if you can't connect, then you need to configure your router, router or access point). So you are connected, but you see an exclamation mark on the connection icon. Click once with the left button on the icon and go to "Network and Sharing Center", on the left select "Change adapter settings".

Make sure that the "Wireless Network Connection" is active and working (otherwise, select the "Enable" item by right-clicking on it).

Next, right-click on the "Wireless Network Connection" icon and go to "Properties". Select "Internet Protocol Version 4 TCP/IP" and go to its properties.

Check the boxes to get IP and DNS automatically and save the settings (if automatic mode is set, just close the window).

After that, restart your laptop or computer, your Wi-Fi network should work. If this does not help, check the settings of the device distributing the Internet (router, access point, modem or router).

If you have any questions, I will be happy to answer in the comments to this article. Good luck with your setup!

sem-tem.ru

On Android, Wi-Fi is connected, but the Internet does not work

Let's analyze this situation: you connected to the router from your phone, the Android system shows that Wi-Fi is connected, but the Internet does not work. In addition, the network icon shows that the signal is excellent, and no online program is functioning. In our article, we will consider options for solving this problem.

Unfortunately, there can be no unambiguous solution in this situation, and this is the whole difficulty. We will describe obvious solutions for the most common causes of this problem.

Important nuances

Before you start looking for a problem in your phone, we strongly recommend that you perform some actions; at the same time, it may turn out that the problem is not in your device, but in the router or even the provider.

1. Make sure that your Internet access service is paid for by the operator.
2. Check if the Internet is working on your computer, which is connected via cable.
3. Try connecting any other device to the router via Wi-Fi and access the Internet through it.

If at any stage you have difficulties, most likely the malfunction is not in your Android. If everything went well, then proceed to setting up Android.

Rebooting the Router

If your router has not been turned off or rebooted for a long time, then during long continuous operation it may fail. They can manifest themselves in completely different ways, for example: two Android devices are connected to Wi-Fi, but the Internet is distributed to one of them, and it does not work on the other.

Read also

Restarting the mobile device

The situation described for the router also applies to your tablet or phone: software failures may occur. To fix minor problems, the easiest way is to reboot, after which they are automatically fixed by the system.

Reconnecting to the network

This means not just turning off the network module, and then turning it on again and waiting for reconnection, but doing it through the settings: “Forget network”, and then reconnecting by entering the password (if any).

On Android 6.0.1, this is done in the following way:

• Find the name of your network and pinch it until a list of actions appears.

• Select "Delete this network"

• Next, tap on the same network and select "Connect" by entering a password in advance (if one has been set).

Setting the correct date

Not corresponding to the real date on your smartphone can also be the reason for the situation when Wi-Fi is connected, but there is no Internet on Android. Check - if the date is really wrong, you can change it as follows:

• Select "Date and time" in the settings.

• Activate the checkboxes opposite the items “Use network time” and “Use network time zone”, although the second item is not so necessary.

After that, your real time will be requested from the network of your operator and will correspond to reality.

Changing the broadcast channel

If there are other wireless gadgets in the room, they can interfere with your smartphone or tablet with their signal. We recommend changing the channel in the router settings.

WiFi is a unique wireless technology that is incredibly popular all over the world. Now there are very few people who prefer the usual wired Internet. Connecting and setting up Wi-Fi is not difficult. But even in such a perfect system, sometimes errors occur due to which the Wi-Fi stops working. The most common is a problem with connecting a Wi-Fi router.

Some people are faced with a situation where the router is connected to the network and works, but does not distribute: the computer cannot “see” the available network. Why is it so? There may be several reasons for the occurrence:

lack of installed network drivers;

hardware type errors;

arbitrary shutdown of the connection to the computer - it is obvious why in this case the device does not work as it should;

malfunction of the wi-fi module;

WiFi router failure.

There are other problems, but the ones listed above are the most common causes for which the device is not working. Therefore, we will focus on them.

Problem with network device drivers

Testing the WiFi module driver is carried out in the "Device Manager". This section is located in the Start menu. You can also get to the section through the "My Computer" shortcut by pressing the right mouse button.

In the "Dispatcher" you can see all the devices connected to the computer. We will be interested in network equipment. You need to go to the branch with network drivers. If the branch is missing, it means that the drivers for the wifi adapter have not been installed on the computer.

If there is a branch, on one of network devices the sign "!" may be lit. This means either the absence or incorrect functioning of one of the drivers. Each of the problems is easily solved with a simple reinstallation of the software. Usually software located on the disk attached to the computer. The wifi adapter for device manager might be called Wireless Network Adapter. Also, everything you need can be downloaded from the Internet using a mobile connection (if another is not available at the moment).

How to check the status of a wireless connection

If everything is in order with the drivers, then the next step is to check the wireless connection. It can simply be disabled. Testing is carried out differently on different operating systems. But it all comes down to one thing: you need to get into the "Network Control Center".

Exists universal way. You need to press Win + R, after which a window with a line will appear. In the line you need to type the command control panel and press Enter. This will open the Control Panel. Here we go to "Network and Internet", then to the "Network and Sharing Center". In the "Center" we will be interested in the section "Change adapter settings", located on the left. Clicking there will allow you to see the status of all connections that are available on the computer.

"Wireless connection" - that's what will be important to us. If the label is not colored, but gray, this means that there is no signal. You can start the connection by double-clicking the left mouse button. After starting, the computer starts searching for all available connections.

If they do not appear, then you can try to perform system diagnostics. It is carried out through the "Network Control Center" and the item "Change adapter settings". Right-click on the "Wireless Connection" shortcut. In the window that opens, click the "Diagnostics" field. The computer conducts the test itself. Based on the result of the check, the user receives advice on what to do next.

What to do if a hardware error occurs

A hardware error would indicate a problem directly within the network card. In a word, if the computer does not see the adapter for connecting to Wi-Fi, it means that this Wi-Fi device is not functioning. There are two main reasons:

the device is broken;

there was a problem with wifi drivers.

The second option has already been described by us. However, if Wi-Fi drivers are available, and the computer continues to not see the adapter, this means a breakdown. One of the most common causes of failure is the combustion of the device.

The cause of combustion may be overheating if the computer has been operating at its maximum capacity for a long time. If we are dealing with a laptop, then here this happens even more often, since many users forget the device for soft surface, blocking access to the hole through which air enters for cooling. This problem is solved by simply replacing components with similar ones.

It should be borne in mind that the lack of experience in independent manipulations with computers can lead to even more disastrous consequences. This is especially true for laptops that have more complex structure. The best way out is to contact the service center, they will accurately determine the reason why the device does not work.
Hardware-type connection errors also include a disconnected antenna. Most often, this problem occurs in laptops or desktop computers that have been cleaned or repaired in some way. The specialist who carried out the procedure could simply forget to connect the device, or he connected it incorrectly. This makes it impossible for the adapter to function normally, which does not work normally and cannot normally catch the signal distributed by the router, even when it is close to the source.

A rather rare case is the clogging of the antenna terminals with dust. This breaks the internal contact. The solution to the problem is cleaning.

Why Wi-Fi router does not distribute the Internet

The connection problems described above refer to malfunctions in the computers themselves. But often there are problems that are related to how the router works (or rather does not work) and does not distribute the Internet.

There are two main problems:

inability to establish a wireless connection;

no access when connected.

These failures can be easily solved on your own, without resorting to the services of specialists.

How to solve a problem with connecting to a wireless connection

Testing how the router works begins with checking the status of the indicators that are located on the external panel of the router. During normal operation, the LED next to the antenna pattern will be either solid or flashing. If there is no glow at all, it means that the wireless module is not running on the router. On certain models, there is a separate button that one of the family members can accidentally turn off.

The lack of a button makes it a little more difficult to solve the problem. You need to go to the "Wireless Network" section located in the web interface of the router. In the English menu, this section is called "Wireless". There is a checkmark next to the "Enable" box (in English - "Enable"). A mouse click may solve the problem.

It is possible that when the device does not distribute the Internet, the malfunction is related to the radio channel used. Most router models have a function auto tuning. If it is missing, you can try to install the 1st or 6th channel. They should be suitable for our country.

It happens that it becomes impossible to connect to a wireless network, as the network displays a message about an incorrectly typed password. It is worth checking the security settings in the web interface. The set encryption type must be AES. The general security standard is WPA2-PSK.

How to solve the problem if there is no access while connected

Quite often it happens that the connection starts, but the process itself takes a long time. The status shows the message "Obtaining IP". After a while, the connection is dropped.

This means that network clients cannot obtain an address due to a disabled DHCP server. You can check this through the settings on the local network. You will need a LAN section, where there should be a checkmark next to the DCHP parameter.

Access problems may occur due to incorrect operation of DNS servers. Incorrectly assigning them to network clients or not assigning them at all, as well as unstable work servers - here are the top three reasons.

The solution to the elimination problem is as follows. You need to use public DNS. They are provided by Yandex and Google. In the first case, you need to set 77.88.8.8 in the settings, and for Google this value is 8.8.8.8. Data is entered on the computer in the properties of the Internet protocol of any version of TCP/IP.

Conclusion

All of the above are troubles that you can get rid of on your own. In any other situations, it would be better to contact the provider's technical support or professional craftsmen.